- Open source software could be free to use or require purchase. In either case, users have access to the source code. Open source software could be used as personal software or deployed enterprise wide. User registration is an encouraged optional...Link: https://proprofs.com/quiz-school/story.php?title=temporomandibular-joint
- These licenses usually specify that the copies cannot be run at the same time. Some personal software licenses are for commercial products that require purchase. There are personal software licenses for open source software that are free to use....Link: https://stemrobotics.cs.pdx.edu/node/10650
- Assess what the customer knows of the support desk process and then use close-ended questions to guide the customer through the correction process. Explanation: The three rules to remember at the beginning of a conversation with a customer are these:Know your customer Create a one to one connection with your customer. Understand the knowledge level of your customer A customer is angry and calls to complain that the service scheduled on the computer took longer than expected. The technician reviews the work order and notices that the service was performed by a new employee. How should the technician respond? Verify that the computer is working properly now. Listen to the complaint and then apologize for any inconvenience caused by the lengthy service on the computer. Explain that the repair technician sent to perform the service is inexperienced. Put the customer on hold until a supervisor is available. Explanation: When dealing with an angry customer, listen and without interrupting let the customer explain the problem.Link: https://study.com/academy/answer/how-do-you-calculate-concentration-in-titration.html
- What should a level two technician do immediately after receiving an escalated work order from a level one technician? Call the level one technician and ask questions about the problem. Call the customer back to ask any additional questions and resolve the problem. Document suggestions to solve the problem in the work order and return it to the level one technician. Send the work order to a level three technician and ask for support. Explanation: When a problem cannot be resolved within a predetermined amount of time, the level one technician prepares an escalated work order.Link: https://lichess.org/forum/redirect/post/gZq4g3Py
- What does a technician need in order to make changes to software installed on the computer of a customer? The presence of either another technician or other witnesses does not entitle the technician to either install or modify software, even if it is legal. Which is true regarding the treatment of customer property? A technician does not have to care about copies of customer files because it is not the original. Customer property is limited to hardware. Explanation: All customer property is important, including files, phone lists, hardware and other data, and should be treated with respect. Any data should be considered as private and confidential. During computer forensics investigations, which type of data is lost when power is removed from the computer?Link: http://oziexplorer.com/
- Why is a chain of custody important in a cyber crime case? It authenticates evidence. It proves guilt. It protects copyrighted materials. Explanation: Evidence must be authenticated before it can be admitted in court. A chain of custody helps to authenticate the evidence by preventing tampering. When performing computer forensics, what can be prevented with a properly and carefully documented chain of custody? Which statement best describes a call center? It is a busy, fast-paced work environment where agents contact customers to arrange preventive maintenance appointments. It is a help desk used by customers to make an appointment to report their computer problems. It is a place that exists within a company and provides computer support to both employees and customers of the company.Link: https://cdse.edu/documents/cdse/cyber-insider-threat-questions.pdf
- Which two operations can help prevent a mobile device from being tracked without permission? Choose two. What is a characteristic of a computer power connector? Which expansion card can assist in troubleshooting a computer problem when no video is available? What factor should be taken into consideration more with laptops than with desktops? What are three benefits of computer preventive maintenance? Choose three. Which step in the troubleshooting process is important to help avoid repeating repair processes that were performed previously? Net CCNA 5 Page 16 o documentation of the problem and its solution o preparation of a plan of action A computer user complains of a computer that freezes up after about five minutes of use. The technician checks the computer BIOS to see if there might be a configuration problem that is causing the computer to behave consistently in this manner.Link: https://city-optometry.com/insurance/
- While the technician is reviewing the information, the computer once again freezes. What is the probable cause of the computer problem? Why is a full format more beneficial than a quick format when preparing for a clean OS installation? What is the default file system used during a fresh installation of Windows 7? What is the first step an administrator should take when splitting a single partition into multiple partitions? A user notices that some of the programs that are installed before upgrading Windows to a new version no longer function properly after the upgrade.Link: https://justanswer.com/homework/1lwq2-penn-foster-exam-numbers.html
- What can the user do to fix this problem? After a Windows operating system has been installed, which program would a technician use to select the programs that will run at startup? Which type of network spans a single building or campus and provides services and applications to people within a common organizational structure? What would be the correct path for mapping the network drive? A customer who travels frequently wants to know which technology is the most suitable for being connected to the corporate network at all times at low cost. Which network technology would a network administrator recommend? What is the difference between cloud computing and a data center? A user complains about being unable to connect to the wireless network. Which two actions should be part of troubleshooting the wireless connection? A technician installed a network adapter in a computer and wants to test network connectivity. The ping command can only receive a response from local workstations.Link: https://justanswer.com/appliance/94dlu-ge-psw26-freezer-22-degrees-fridge-44.html
- Applications that use encryption can make use of the TPM chip to secure things like user authentication information, software license protection, as well as encrypted files, folders, and disks. What is the next troubleshooting step after a theory of probable cause has been established? Test the theory to determine cause. Identify the exact problem. Establish a plan of action. Document findings and outcomes. There are six steps in the troubleshooting process. Identify the problem. Establish a theory of probable cause. Establish a plan of action to resolve the problem. Verify full system functionality. Document findings. Once a technician understands a customer complaint, it is common to ask closed-ended questions. Which question is a close-ended one? What happened before the error occurred? Is this the first time the error occurred?Link: https://alljobassam.com/assam-postal-result-2019-gds-postmaster-merit-list/
- It requires acknowledged completion of a professional training course prior to use. Explanation: An open source license is a copyright license for software that allows developers to modify and share the source code that runs the software. Open source software could be free to use or require purchase. In either case, users have access to the source code. Open source software could be used as personal software or deployed enterprise wide. User registration is an encouraged optional feature. Chad, a level one call center technician, receives a customer phone call. The customer has an issue that Chad does not have the knowledge to answer. The customer is irritated that Chad cannot provide immediate assistance. Which two things should Chad do next? Choose two. Document the reason the customer called and create a support ticket. Inform the customer of the need to call back later. Escalate the customer to a level two technician. Ask the customer further questions to diagnose and attempt to fix the problem.Link: https://youtube.com/watch?v=k9iAvnVXi7w
- Place the customer on hold until the customer has time to cool down. Explanation: When a customer contacts a call center, the level one technician should always create a ticket and document the problem that the customer is experiencing. If the level one technician is unable to provide assistance, the technician should escalate the ticket to a level two technician. Users in an office complain that the network printer is printing vertical lines and streaks on all pages. What is a likely cause of this problem? The printer does not have enough memory. The printer has an incorrect IP address. The wrong print driver is installed. The printer drum is damaged. Explanation: If the printer drum is damaged, pages may have vertical lines or streaks.Link: https://youtube.com/watch?v=4iEpmkT-Pok
- What would be the most likely action the technician should perform to correct the issue? Use the System Recovery Options to select the correct active partition. Scan for and remove any virus found. Replace the hard drive on the computer. Explanation: Typical causes of a computer operating system not being found are as follows: The partition is not set as active. The computer is missing startup files necessary for Windows. When a user tries to run a program, a missing or corrupt DLL message is displayed. What are two possible solutions to this problem?Link: https://certkillers.net/Exam/210-250
- Drivers relate to hardware, not to programs. Which two actions can be taken when configuring Windows Firewall? Enable MAC address authentication. Manually open ports that are required for specific applications. Allow a different software firewall to control access. Perform a rollback. Explanation: When a different software firewall is installed, Windows Firewall must be disabled through the Windows Firewall control panel. When Windows Firewall is enabled, specific ports can be enabled that are needed by specific applications.Link: https://10thstudymaterials.files.wordpress.com/2019/03/10th-tamil-paper-1-full-answer-keys-for-public-exam-2019-question-paper.pdf
- A technician wants to allow users to backup and restore all the files on their computers, but does not want the users to be able to make changes to the system. How should the technician give users this functionality? Grant the users read permissions on all files. Give the users administrator rights on their computers. Make the users members of a group called Backup Operators. Check the Folder is Ready for Archiving box in the properties of each folder. Explanation: It is better to grant permissions at group level than individual permissions. This way any member of a group would have the respective permissions to carry out the permitted tasks and allows for a tighter control of what the group members can do in a given environment.Link: https://f01.justanswer.com/Z7VXxk3s/CJS+101+FINAL+EXAM+BOOKLET+-UNDER+INTRODUCTION+TO+CRIMINAL+JUSTICE.pdf
- It also makes it easier to administer the environment. Match the facility access control devices to the correct descriptions. Not all options are used.Link: https://must.sisgelito.tk/
- HDMI Which type of input device can identify users based on their voice? Ensure the wireless network is on a different frequency than the offending source. What is the purpose of a Safety Data Sheet? Choose two. What is one way this failure is indicated? The computer emits a pattern of beeps indicating the failing device. Which three features can be configured in the BIOS settings to secure a computer? Choose three. Preventive maintenance helps to protect the computer equipment against future problems. A technician opens up a PC to work on it, and finds that it is very dusty inside. What should the technician do? Use a can of compressed air to remove excess dust. Which built-in tool is available on a Mac OS X machine to perform disk backups? Time Machine A computer technician performed a number of actions to correct a problem. Some actions did not solve the problem, but eventually a solution was found.Link: https://ihitthebutton.com/how-to-livestream-with-canon-eos-r/
Sunday 23 May 2021
Ite 6.0 Final Exam Answers
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